Chargeback Specialist

Payment Operations · San Gwann, Malta
Department Payment Operations
Employment Type Full-Time
Minimum Experience Mid-level

The opportunity

 

Our Chargeback Specialist will have the opportunity to grow in a dynamic environment, owning our day-to-day chargebacks operations and supporting our ambitious growth objectives. If you’ve been described as a detail-oriented person who is always first to take initiative — read on. 

 

The role

 

Reporting to our Payment Operations Manager, this role is tasked with the following key deliverables: 

 

  • Log and process chargebacks and disputes in their entire process, daily
  • Liaise with customer support for all chargebacks related queries
  • Assist with reconciliation and refund payments
  • Assist in a number of deliverables within the month-end process relating to management accounts delivery
  • Liaise with the line manager monthly, keeping them updated on status, progress, issues, etc.
  • Assist with yearly external audit, prepare reconciliation statements
  • Other financial reports as requested on an ad-hoc basis

 

Requirements                                                                                                           

 

  • In possession of a finance-related qualification
  • Previous experience in a similar role within payments is a must
  • Previous experience with databases and SQL is considered an asset
  • Highly detail-oriented with good stakeholder management experience
  • Conversant with a strong interest in both IT and Finance
  • Results orientated, proactive and can-do attitude
  • Problem solver and experience working with cross-functional teams across multiple time zones
  • Willingness to positively represent the Ixaris brand and its values

Thank You

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  • Location
    San Gwann, Malta
  • Department
    Payment Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level