Overview of the Role:
The Technical Support Specialist will be responsible for the smooth running and maintenance of existing systems, installation of new system deployments (possibly off-site) and offer technical support to internal and external clients. The specialist will be part of the Service and Application Management team. The role will require a blend of strong technical and business knowledge, as well as excellent communication skills to be able to provide a highest level of customer satisfaction. The Technical Support Specialist must be a motivated team player that can see projects to completion, work independently, and be willing to assist other team members not specific to his/her duties.
Skills and Knowledge:
The following skills will be considered an asset: